Refund policy
Refund & Cancellation Policy — Bloomin & Buddin
All plans (Weekly, Biweekly, Monthly) are one-time, prepaid purchases covering a fixed number of deliveries — there is no auto-renewal or recurring charge.
Cancellations & refunds: We're unable to offer cash refunds once a plan is purchased, since deliveries are prepared fresh against your order. In select cases, we may issue store credit instead, valid for 3 months from purchase — non-transferable and not redeemable for cash.
If your flowers arrive damaged, or wilt within 24 hours of delivery despite following our care instructions, email us at bloominandbuddin@gmail.com within 24 hours with a clear photo and your order number. Once verified, we'll arrange a one-time replacement for that delivery. Replacement eligibility is at our discretion.
A note on freshness: Every bouquet is handcrafted with fresh, seasonal flowers, so color, bloom stage, and exact stems may vary slightly from photos. Where a specific flower isn't available, we substitute with something of equal or greater value. This natural variation is part of working with real flowers and isn't grounds for a refund.
Address or date changes: Message us at least 48 hours before a scheduled delivery to reschedule or update your address.
This policy may be updated from time to time. Last updated: 29-07-2026.